About the business

We are a local IT firm with clients across New Zealand and International. We provide a complete IT Solution to our customers that include

  • O365, SharePoint and OneDrive
  • Domain, Web and Email Hosting
  • Website Development
  • Fully fitted service centre with a team that have the skills, equipment and attitude to fix and repair any kind of hardware issues
  • We provide, inhouse, remote and onsite support
  • We are Silver Microsoft partner which enables us to provide a complete Microsoft solution e.g. 0365, SharePoint to name a few
  • Retail Shop

About the role

CompuHub is looking for a technician who has the skills to communicate through phone or directly with the customer. Specifically, you'll do the following: 

  • Resolves and closes tickets, supporting servers, desktops and peripherals
  • O365 support: Exchange, SharePoint, OneDrive
  • 2talk and IP phone setup
  • Data recovery
  • Data migration
  • Supports remote access for virtual private network connectivity
  • Support and setup of wireless/broadband connectivity
  • Installs and configures local and network-based printers
  • Performs preventative maintenance
  • Follows management guidance, adhering to IT policy and standard operating procedures (SOP)
  • Performs other duties as requested
  • Works various shifts, on-call and travel as required

Benefits and perks

We are a very vibrant team and are always open to new ideas. Demonstrate to us the typical kiwi ingenuity and you will be rewarded.  We are looking for a candidate that can see the bigger picture and are willing to grow with the business.

Skills and experience

  • Three or more years experience in a technician role
  • Diploma or Bachelor's Degree
  • O365 support: Exchange, SharePoint, OneDrive - Essential
  • 2talk and IP phone setup - Essential

The application form will include these questions:

  • Are you a New Zealand Citizen or do you have the right to work in New Zealand?
  • Do you have customer service experience?
  • Do you have experience working in a technical support role?
  • Are you available to provide on call support when required?
  • Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

How to Apply?

Email us a comprehensive CV that complement the requirements of this Job to with the focus on

  • Number of years’ experience
  • Evidence of your right to work in New Zealand

To: admin@compuhub.co.nz

 

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