About the business
CompuHub is a Cambridge based IT company with customers locally and internationally. We provide a complete IT Solution that include:
- Microsoft Office 365.
- Domain Hosting.
- Web Hosting and Design.
- Email Hosting.
- Fully fitted service centre with a team that have the skills, equipment, and attitude to fix and repair any kind of hardware and software issues.
- We provide, inhouse, remote and onsite support.
- Retail Shop.
About the role
CompuHub is looking for a technician who has the skills to communicate over the phone or directly with the customer.
- Resolves and closes tickets.
- Troubleshoot and support servers, desktops, and peripherals.
- Microsoft Office 365: Outlook, Exchange Online, SharePoint, OneDrive, Azure.
- 2talk and IP phone setup and support.
- Data recovery.
- Data migration.
- Remote support.
- Setup and support broadband and wireless connectivity.
- Installs and configuration of local and network-based printers.
- Performs preventative maintenance.
- Follows management guidance, adhering to IT policy and procedure.
- Performs other duties as requested.
- Works various shifts, on-call and travel as required.
Benefits and perks
We are an extremely vibrant team and are always open to new ideas. We are looking for a candidate that can see the bigger picture and are willing to grow with the business. This position also has the opportunity to develop into a senior role which will include a company car, mobile phone account and home broadband account paid by CompuHub.
Skills and experience
- Minimum of three years technical experience at a single company.
- Diploma or Bachelor's degree.
- Microsoft Office 365: Outlook, Exchange Online, SharePoint, OneDrive, Azure.
- 2talk and IP phone setup.
The application form will include these questions:
- Which of the following statements best describes your right to work in New Zealand?
- Do you have customer service experience?
- Do you have experience working in a technical support role?
- How would you rate your English language skills?
- Have you completed a qualification in ICT?
